BELIEVE Christmas is based in the grounds of Hardwick Hall Hotel County Durham. A Magical Christmas Adventure for the whole family. New for this year, come and join us for a FULL day experience to soak up even more fairytale Christmas magic.
Believe is an outdoor Christmas experience taking you on a journey through theatrical performances and interactive activities. It is a FULL day creating memories with your loved ones to treasure for a lifetime! Joining your chosen group, complete with your own Elf Guide to lead you around the Elf Tipi Village, you will meet all the Elves who will entertain you with a mixture of interactive activities and performances.
For 2019 come and help Santa's Toymakers, meet the Reindeer, walk through the Enchanted Woods, discover hidden excitement in the trees, go to a new Elf School, make a lovely Christmas treat to take home, join in the Panto with Sugarplum Mary in her Kitchen, write your letter in the official North Pole Post Office, Storytelling in the Magic Circle and an exciting visit to Santa in his Laplandish Tipi next to his fire where he magically knows all about each child! Mix this all in with the whole new Apres Ski Lodge complete with Bavarian Christmas street food to add to a whole new Enchanted Christmas. The day will run straight through but will give you an hour’s break at lunchtime to eat, relax and refresh for the afternoon. In partnership with The Ramside Estates, Metro Radio and TFM.
This year the 'Enchanted Christmas' adventure has changed and will run for a whole day rather than an AM & PM visit. When you go to book your ticket, you will choose your date and then your group name. Every group will do all of the same activities but in a different order, so go ahead and choose your favourite name and we will do the rest. Once you have filled in the information and finalised your ticket, we will then ask you some more information on each person attending. You will use your booking reference and email address that you used to create your booking, and this will give you access to the ‘customer area’. In here you will be asked two questions on each child which will be information for Santa’s “Nice List” for when they come to meet the man himself. You will be able to log-in to add or make any changes up until a couple of weeks before you attend (the earlier the better).
It is of extreme importance that you complete this in advance as if there is incomplete information it will revert to a general chat with Santa rather than a bespoke interaction.
Remember this is an outdoor adventure! Please make sure you are wrapped up all snuggly with outdoor shoes/boots with warm cosy socks! We will be visiting lots of Tipi’s and areas of which some will be outside, and we need to make sure you stay warm and snug. You do not need to print off your ticket if you would rather have it on your phone to double check your info/group/name if required. It’s a good idea to know your group name prior to arriving.
When you arrive, please drive into Hardwick Hall Hotel driveway following the parking signs around to the back of the hotel. Make your way down the lane by 9.30am (or earlier by 9am if fancy some breakfast before starting you day) following the signs and the elves to our BELIEVE Christmas meeting point. You will then look out for your elf group name on a flag where you will find your Elf Guide waiting to check you in and give you your wristband. You will then stay in that group for the rest of your adventure. Any issues or if lost….then please visit us in the Elf Hut.
Once we gather everyone up….we are ready to start the Magical Christmas adventure!
Remember you will get an hour where you can enjoy some lunch from one of the great festive foodie offerings on site, if prefered bring your own goodies or take some photographs and get ready for more adventures!
- Polar Bears
- Gingerbread men
- Mince pies
- Christmas trees
- Candy Canes
- Jingle Bells
- Sleigh Bells
- Figgy Puddings
- Snow Angels
See below all the magical stars that are waiting to meet you and exciting things that you will be doing on your day!
New Elf School
Learn another Elf skill to complete the elf code to determine what kind of Elf you will be and what job you would be suited to in the North Pole!
Make a lovely Christmas treat to take home to take home a treasure keepsake!
Panto with Elf Sugarplum Mary in her unhinged kitchen
For the first time, come and witness Sugarplum Mary’s kitchen antics! She is the keeper of the sweet treats secret of the North Pole and is Mrs C’s right hand Elf Dame!
North Pole Post Office
This is the official BELIEVE Post Office where we will write our letters and wishes to Santa. Post them in the postbox yourself where Santa will collect them every day so it gets straight to the man himself!
Join Elf BB Strings for a secret singalong!
Come and make a wish and pin it to the tree!
This Icy Frosty Character is frozen in his den! Can you help defrost him? Don’t be scared he is not as spikey and frozen as you think …or is he? Don’t get too close!!!!
Visit to see how the toymakers work in the North Pole but be careful that you don’t get roped in to help!
The Enchanted Woods
Follow your Elf Guide on a mystical journey through the woods!
Come and meet our beautiful Reindeer visiting all the way from the North Pole. Sing a song to them to help in preparation for Christmas Eve!
He will be waiting to see you all in his Laplandish Tipi next to his fire and check that 'nice' list to see if you have made it! Don’t forget he magically knows all about each child!
Apres Ski Lodge
Complete with yummy food come and enjoy the festive foodie on offer!!!
Believe Christmas Shop
The Elves are working hard at the north pole to find magical items to put in the shop… Whether you are looking for that last minute stocking filler, unusual magical present, to treat yourself to some beautiful decorations or even a lovely memento of your day, we will have it all!